Delivering Constructive Criticism

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Course Topics Include: 

(This is a sample outline. We are always evolving the program to fit the needs of our clients.)

1. When Should Feedback Occur?
2. Preparing and Planning
3. Choosing a Time and Place
4. During the Session (I)
5. During the Session (II)
6. Setting Goals
7. Diffusing Anger or Negative Emotions
8. What Not to Do
9. After the Session (I)
10. After the Session (II)