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Coaching and Mentoring
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?
The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.
Course Topics Include:
(This is a sample outline. We are always evolving the program to fit the needs of our clients.)
- Defining Coaching and Mentoring
- Setting Goals
- Understanding the Reality
- Developing Options
- Wrapping it All Up
- The Importance of Trust
- Providing Feedback
- Overcoming Roadblocks
- Reaching the End
- How Mentoring Differs from Coaching
